Privacy Policy

1. Introduction

FluxPoster ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, company name, password
• Brand Information: Brand names, voice guidelines, forbidden terms, target languages
• Knowledge Base Documents: PDFs, DOCX, TXT files you upload
• Brand Assets: Logos, style guides, brand guideline URLs
• Payment Information: Processed securely through our payment provider (Stripe)

2.2 Automatically Collected Information

• Usage Data: Workflows created, articles generated, API calls made
• Log Data: IP address, browser type, access times, pages viewed
• Analytics: User behavior, feature usage, performance metrics

3. How We Use Your Information

• Provide and maintain our AI content generation services
• Generate content using your knowledge base (RAG system)
• Analyze brand style from uploaded images (Gemini Vision)
• Process payments and send billing information
• Send workflow notifications and status updates
• Improve our services and develop new features
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services:

• Google Vertex AI: AI content and image generation (Gemini 2.0 Flash)
• OpenAI: Fallback AI provider (GPT-4, DALL-E 3)
• Pinecone: Vector database for knowledge base search
• Google Cloud Storage: File storage for uploaded documents and images
• Supabase: Database and authentication
• Resend: Email delivery service

5. Data Security

We implement industry-standard security measures including encryption at rest and in transit, regular security audits, access controls, and secure API authentication. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Knowledge base documents and generated content are retained until you delete them or close your account.

8. Contact Us

For privacy-related questions, please contact us at: privacy@fluxposter.com